TheWhatness

Terms and Conditions

Payments

We accept Visa, MasterCard, American Express, and almost every other kind of credit or debit card through Stripe. We also accept regular account payments through PayPal.

Shipping

Orders are shipped from France on business days (Monday to Friday). Our orders are packed and shipped within 1-3 business days. Please note that weather, public holidays, peak shipping seasons, and incorrect delivery information can delay the shipment of your order. We are unfortunately unable to control or reimburse issues related to any of the above. 

Average Shipping Transit Times
 
NO KISSING NO HUGGING CAP: The average shipping transit time is 3-6 business days for EU and 7-13 business days for the rest of the world.
BOOKS: The average shipping transit time is 2 to 31 business days.

Important information for customers from outside EU countries

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges.

Privacy

We will not divulge your email, postal address or telephone number. We may contact you either by post, email or telephone, primarily as customer service following up on any issues with an order or to answer any questions you may have. We will not pass on your e-mail address to any other company. If we change our privacy policy, we will post these changes to the web site so users are aware of what information we collect.

Product description

We have made every effort to ensure product photographs, description and details listed on the site are accurate. However, slight differences in colour and texture may occur.

Credits

Photos: Martin Argyroglo, Marc Domage, Jaques Gavard, Patrick Gries, Constantin Meyer, Sorin Morar, Thonet GmbHStudio Robert Stadler

Texts: Studio Robert Stadler

RSAL

8, rue Saint-Marc 75002 Paris FRANCE
+33 (0)1 48 74 59 81
www.robertstadler.net